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JPJ Summons FAQs (Malay: Saman JPJ)
1. I want to check and pay my JPJ Summon online, what should I do?
• Visit www.myeg.com.my to start the process
• Please register with the website if you are a first time user
• Login with your username and password
• Navigate the top menu by clicking eServices > JPJ
• Click “Enter / Masuk”
• You have reached the services offered by JPJ
• Select the appropriate link to check and pay your summons online.
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2. Are there any charges to view my summonses online?
No, there are no charges incurred for viewing summonses.
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3. What is ID No?
ID No refers to the following:
• National Registration Identification Card (NRIC) - if you are a
Malaysian Citizen or a Permanent Resident
• Passport Number - if you are a non-Malaysian Resident
• Company Registration Number - if the vehicle is registered under
company.
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4. Previously when I logged in, I saw there are some summonses at the
website, but when I log in today, these summonses are no longer there. I did
not have the opportunity to make any payment. Why was the summonses taken
down?
The summonses from JPJ will be on our website for 2 weeks only from the date
of the offence. If the summonses are not paid within this 2-week period, JPJ
will take down the summonses and you need to go to JPJ counters to pay your
summonses. For more information, please call JPJ Hotline at 03-8888 4244
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5. How can I make payment for the Online Summon?
You can make payment through credit card or FPX (direct deduction from your
bank account) transactions
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6. From which source do these summon information come from?
All the information on the website is directly channeled from the database
of Jabatan Pengangkutan Jalan Malaysia.
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7. Can I check the JPJ summon on behalf of other people?
Yes, you can. You need the NRIC to check their status.
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8. I am a foreigner; I have summonses when I drove in Malaysia. How can I
check my JPJ summon online?
You can check your summon by providing your Passport number and choose “Non
Malaysian Resident” at the category option.
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